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Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

  1. Go to Settings > Products.
  2. Under Jira Service Management, select Authentication.
  3. Select Add identity provider.
  4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers


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