We’re simplifying our Jira Service Management project templates and no longer splitting out our general and blank templates by IT and business team types. Now you’ll see just one general service management template and one blank template to cater to all needs - no matter the team type.
These project templates will replace the previous general service management for IT teams and general service management for business teams templates, and the blank project for IT teams and blank project for business teams.
Use the general service management template if you wish to get up and running with basic pre-configured settings to start managing incoming service requests, whilst blank projects let you fully customize how you manage incoming service requests.
- Owner
comment_12517We’re simplifying our Jira Service Management project templates and no longer splitting out our general and blank templates by IT and business team types. Now you’ll see just one general service management template and one blank template to cater to all needs - no matter the team type.
These project templates will replace the previous general service management for IT teams and general service management for business teams templates, and the blank project for IT teams and blank project for business teams.
Use the general service management template if you wish to get up and running with basic pre-configured settings to start managing incoming service requests, whilst blank projects let you fully customize how you manage incoming service requests.
Find out more about projects templates in Jira Service Management
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