We’re excited to roll out the new incidents feature in Jira Software Cloud.
This feature pulls in data from connected incident management, monitoring, and observability tools, so your development team can have a holistic view of incidents impacting services they are responsible for.
Our first supported product is Jira Service Management, and we plan to add support for more incident management and observability tools soon.
By turning unexpected incidents into manageable, visible work, you can improve your team’s focus on quick resolution and internal review while building proactive work practices to prevent incidents from happening again.
To get started with the incidents feature:
For some customers who use Jira Service Management, the feature will be available and automatically appear under Operations in the list of features.
To turn it on manually:
Go to Project settings > Features.
Toggle Incidents on.
We're gradually rolling out the incidents feature over the next few weeks to specific customers. If you don't see it yet, check back again soon.
- Owner
comment_12554We’re excited to roll out the new incidents feature in Jira Software Cloud.
This feature pulls in data from connected incident management, monitoring, and observability tools, so your development team can have a holistic view of incidents impacting services they are responsible for.
Our first supported product is Jira Service Management, and we plan to add support for more incident management and observability tools soon.
By turning unexpected incidents into manageable, visible work, you can improve your team’s focus on quick resolution and internal review while building proactive work practices to prevent incidents from happening again.
To get started with the incidents feature:
For some customers who use Jira Service Management, the feature will be available and automatically appear under Operations in the list of features.
To turn it on manually:
We're gradually rolling out the incidents feature over the next few weeks to specific customers. If you don't see it yet, check back again soon.
View full product update
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