You may have request types in your service project that only specific people should be able to raise. Now you can control who can and can't raise these requests in Jira Service Management in both company and team-managed service projects!
Give access to specific people and groups, and automatically restrict access to all others. If someone doesn’t have access to a request type, they won’t be able to raise that request as it won’t show up as an available option to them - even via search.
- Owner
comment_12573You may have request types in your service project that only specific people should be able to raise. Now you can control who can and can't raise these requests in Jira Service Management in both company and team-managed service projects!
Give access to specific people and groups, and automatically restrict access to all others. If someone doesn’t have access to a request type, they won’t be able to raise that request as it won’t show up as an available option to them - even via search.
Read more about restricting request types
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