You can now use Atlassian Intelligence to draft replies (beta) for your customers. The replies will be based on comments added by agents while resolving similar requests.
To use Atlassian Intelligence to draft a reply:
Select any issue from Queues.
Select Add internal note or Reply to customer.
Select Atlassian Intelligence from the toolbar, and then select Draft Reply. Alternatively, use /draftreply.
You can copy, insert, or edit the reply as needed.
- Owner
comment_12712You can now use Atlassian Intelligence to draft replies (beta) for your customers. The replies will be based on comments added by agents while resolving similar requests.
To use Atlassian Intelligence to draft a reply:
You can copy, insert, or edit the reply as needed.
View full product update
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