New! Cascading Fields in JSM Forms

We’re thrilled to announce an exciting new feature in Jira Service Management: the ability to build cascading fields in Forms! 

Cascading fields allow you to create a dynamic hierarchy of options where a selection in one field determines the available options in another. This is particularly useful for those of you with complex service request workflows, as it ensures that your help seekers can provide the most accurate and relevant information when submitting requests.