Jira Service Management - How to build a Jira Service Desk using Forms

In this tutorial, we will show you how you can create a Jira Service Desk using the Forms module in Jira Service Management.

Summary:

• 00:00 Intro
• 00:19 Create Project from a template
• 00:53 Create the Request Types
• 03:20 Create and associate Forms to the request types
• 07:17 Create Jira Requests via the portal
• 09:16 Resolve the Requests as an Agent