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Stories

The best stories related to our favorite topics from all over the Internet. Find links to the best news, blog posts and stories related to Leadership, Management, Design, Requirements, Development, Operations, Test, Security and Atlassian to mention some topics. Stories is a curated section where any story is welcome as long as it fit the categories and are considered useful and interesting to the community.
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Seeking participants for an Atlassian Home research study

We’re interested in talking to Atlassian customers to get their feedback on terminology related to how people track work.
What’s involved in the research:
Sessions are 1 hour and conducted over Zoom.
We’ll start with a general chat to get to know you, followed by an interactive activity.
As a thank you, you'll receive an e-gift card worth $100 USD within 5 business days of completing the session.
Interested? Fill out this form, and we’ll reach out if you’re a good fit!
Jimi Wikman
💫 Jimi Wikman

How to link Jira Cloud Issues with Jira Data Center Issues Using Application Links

In a recent client engagement, two departments needed to collaborate while using separate Jira instances—one in the cloud and one on Data Center. Due to security requirements mandating that certain team activities remain on-premise, we chose to implement application links instead of consolidating them into a single platform. In this article, I’ll highlight the benefits of using application links and provide a video tutorial on how to set them up effectively.
 
Jimi Wikman
💫 Jimi Wikman

Introducing AI Assist by Exalate

At Exalate, we always prioritize giving users the tools they need to solve their problems with as few complications and headaches as possible. That’s what our script-based integration solution offers.
But now, scripting no longer needs to consume enormous amounts of time and resources, thanks to our new feature, AI Assist by Exalate. Let’s check out how it works.
 
Jimi Wikman
💫 Jimi Wikman

What's new in the Calendar view? Funny you should ask!

Hello Jira lovers! I’m Joe, a product manager on Jira Plans. We somewhat recently launched the Calendar view in Plans and today we’re shipping some new features to make it even better.
Let’s take a peak at what you can now do in the Calendar view in Plans.
You can now see Sprints As well as Releases You can view and filter by issue types, plus other new filtering capabilities: There’s new options to customize your view, like: Show or hide weekends Choose what day your week starts on And the ability to schedule issues by dragging and dropping Take a peek at our documentation to see the full capabilities.
Jimi Wikman
💫 Jimi Wikman

Early access program: Jira Service Management for HR Teams

We're thrilled to announce a new Jira Service Management early access program (EAP) that will give HR teams the opportunity to test new features. We’re aiming to build a more powerful, intuitive experience that enables you to streamline HR processes, increase efficiency, and gain deeper insights into your workforce.
We want to get these features right, and we know it’s critical to get feedback from customers like you. So, we are looking for volunteers to join the EAP to test, validate, and help shape the future of Jira Service Management.
By joining the EAP, you’ll be among the first to get access to new features as we roll them out. In return, we ask that you let us know what worked well, what could be improved, and anything else necessary to make features useful for your team.
Jimi Wikman
💫 Jimi Wikman

JPD Free edition: Project access level support changes

Announcement for Free JPD customers only
Currently, Jira Product Discovery allows all customers to select the project access level (private, open or limited access)
We're making the following changes to the project access level for free editions:  
Default Access Level: For Free projects, the default access level will be set to "open," allowing everyone to access the project. Any user with project access can act as a creator. The project access level can't be chosen when a new project is created.
Free Plan Restrictions:
If you are on a Free plan, as of November 15th, 2024, everyone who can access the product will be a project admin. It will not be possible to change the permission scheme.
If you switch from a Standard or Premium plan to a Free plan, the project permissions will be locked in their current state. To change them, you will need to upgrade back to a Standard or Premium plan.
Jimi Wikman
💫 Jimi Wikman

Say hello to new Atlassian Intelligence features in Confluence Whiteboards!

AI in whiteboards:
Confluence whiteboards is a powerful tool for brainstorming. We are so excited to introduce the upgraded Confluence Whiteboards powered by Atlassian Intelligence. These new features will elevate your brainstorming sessions, taking your productivity and efficiency to the next level.
Jimi Wikman
💫 Jimi Wikman

Say hello to new Atlassian Intelligence features in Confluence!

In recent quarters, we've rolled out numerous AI features in Confluence to boost your team's collaboration and productivity. Last week at Team Europe, we revealed several upcoming features. If you missed it, you can catch up with the on-demand library here.
Read on to learn about the new Confluence AI features coming your way, and share which ones you're most excited about in the comments! 
Jimi Wikman
💫 Jimi Wikman

Assets for Jira Service Management Cloud is getting bigger, faster, better - join the EAP!

The EAP will be starting soon, and we are accepting signups for the waitlist here. We are looking for customers who are interested in trialing the new technology we have developed to power Assets and are willing to provide us feedback. You may be a good fit if:
You actively use Assets (including on a sandbox site). You have performance, reliability or scalability needs that exceed what Assets is currently providing and want to provide input as we make improvements in these areas. Are open to being involved in Beta/EAP programs and providing feedback. Initially, our EAP may not support every single feature of Assets. Due to this, we’ll be selecting customers who are users of the subset of features that will be initially available and including more customers as these features are added. The signup form has more information.
Jimi Wikman
💫 Jimi Wikman

Trello vs Jira: Which tool is better for my team?

Ah the age old debate... and something that many of you might be surprised to see me, Britt Joiner, the Trello queen, even considering a conversation about. 
At Team24, I spent a lot of time at the Trello booth, and almost every single person who stopped by said "Why Trello?" or "I use Jira. Why should I use Trello?"
I've spent some time having more conversations about this throughout the year and thought it was time to formally document my thoughts, so welcome to my Ted Talk 😁
Jimi Wikman
💫 Jimi Wikman

Let's Chat About the JSM Virtual Service Agent! We Want Your Feedback!

Hello Community, We are reaching out to gather your valuable insights and experiences with the JSM Virtual Service Agent (VSA). As we strive to enhance the product, your feedback is crucial in helping us understand how the VSA is being utilized, identify any gaps, and explore potential improvements and new use cases.
Jimi Wikman
💫 Jimi Wikman

Understanding SLA Tagets and Conditions

What are SLAs, and Why Do You Need Them?
Service Level Agreements (SLAs) are essential to ensure timely service delivery, especially for support teams and project managers using Jira on their projects. They determine the expected response time and resolution of problems based on predefined rules. The SLA Time and Report add-on for Jira Cloud improves SLA tracking by providing advanced SLA monitoring and reporting tools. With these capabilities, teams can easily track SLA compliance, set custom goals, visualize progress, and automate responses and the entire process. 🚀
Jimi Wikman
💫 Jimi Wikman